Warranty Policy

At KenyaTyres.com, we believe in offering products that meet the highest standards of quality and safety. Our warranty policy ensures peace of mind for every customer by covering you against manufacturing defects and premature failure under normal driving conditions.

This warranty applies to all tyres purchased from our official Nairobi shop or online store.

Warranty Coverage

Our tyre warranty includes:

• Manufacturing Defects: Any structural or tread-related faults due to factory issues.
• Material Quality: Failures related to rubber compound, bead damage, or steel belt defects.
• Workmanship Errors: Problems identified during or immediately after installation by our technicians.

Warranty Period

Our standard warranty period is 12 months from the date of purchase. Some brands may offer extended manufacturer warranties, which we honor based on provided terms.

How to Claim a Warranty

If you experience a problem with your tyre, follow these steps:

• Step 1: Contact us with your purchase details via phone or email.
• Step 2: Present proof of purchase (invoice or digital receipt).
• Step 3: Describe the issue and, if possible, share images.
• Step 4: Bring or send the tyre for inspection by our technicians.

What Is Not Covered

Our tyre warranty does not apply to:

• Tyres damaged due to road hazards, potholes, or sharp objects
• Tyres worn out due to misalignment or over/under-inflation
• Damage from racing, off-road misuse, or excessive loads

Local Support in Kenya

Our Nairobi service team is available to inspect and handle all tyre warranty claims with care and urgency. We aim to repair or replace defective tyres swiftly so you can get back on the road safely.

For claims, please contact us at +254 726 097 676 or email info@kenyatyres.com.

Trust KenyaTyres.com for Guaranteed Quality

With reliable tyres, professional service, and a transparent warranty, we keep you moving. Choose KenyaTyres.com for support you can count on—before, during, and after your purchase.